We would like to notify all our patients of updates regarding medical advice obtained through messaging electronically via our Patient Portal.
Sending your provider a message can be a convenient way to contact your provider and their team. Please remember, for your safety, do not use messaging to communicate urgent or emergent medical issues ~ please call your healthcare team or visit your nearest Immediate Care Center or Emergency Room, depending on the severity of your emergency.
Most medical responses from our practice are at no cost to patients. if a response to your message requires medical expertise or decision-making due to the complexity of your issue, your provider will offer you the option of scheduling an in-person or telehealth visit or provide you with medical advice as an online visit to be billed to your insurance carrier. Based on your insurance plan, you may have a copay or co-insurance. To better understand your costs related to receiving medical advice via messages, please get in touch with your insurance carrier and reference the type of visit as online digital evaluation and management. You may owe a copay or co-insurance for these services.
Examples of messages that may result in a charge include:
- A new issue or symptom requiring medical assessment or a referral.
- Adjusting medications or prescribing a new medication.
- A flare-up or change in a chronic or ongoing condition.
- Extensive time reviewing your medical history.
Examples of messages that may not result in a charge include:
- A physician, nurse, or physician assistant response is not required.
- A request to schedule, cancel or change an appointment.
- General questions that non-medical staff members can answer.
- A routine medication refill request.
- Status update note to your provider.
Westmoreland OB/Gyn Associates
For more than four decades, Westmoreland Obstetrics and Gynecologic Associates has served as a leader in women’s health, championing the comprehensive obstetrics and gynecologic needs of women of all ages. Today, the medical and professional staff sees patients at two offices located on the North Shore of Lake Michigan in Lake Bluff and in the Western suburb of Grayslake, Illinois.
The practice is grounded in the philosophy that building a trusting relationship between the patient and doctor is the foundation upon which exceptional care and best outcomes occur. Every day the highly trained physicians and staff strive to deliver the highest quality patient care in a welcoming, comfortable environment. They take the time to listen to you so that they can take an integrative approach to care as opposed to treating only a symptom or condition.
The medical team at Westmoreland Obstetrics and Gynecologic Associates provide a wide range of treatments and women’s health care for all stages of life, such as birth control, irregularities in menstruation, obstetrical services, infertility, and menopause. They also help women suffering from pelvic pain, endometriosis, fibroids, and ovarian cysts. The highly trained physicians use the most advanced treatments to help you feel like yourself again, including laser services like the MonaLisa Touch®.
The Westmoreland Obstetrics and Gynecologic Associates team is ready to help you with all your women’s health needs at two offices located on the North Shore of Lake Michigan in Lake Bluff and the Western suburb of Grayslake, Illinois. Book your appointment online or call today.
Vaginal Rejuvenationmore info
Ovarian Cystsmore info
Endometrial Ablationmore info
Uterine Fibroidsmore info
Polycystic Ovary Syndromemore info
Menopause Symptomsmore info
Choose Your Provider
Words from our patients
"Dr. London is absolutely amazing along with the staff at Westmoreland. I don’t live in the area anymore, but I travel to see her because she makes me feel comfortable."
"I had a C-section with my previous child and this one was by far better. I had little to no pain after the surgery, I was able to stand up by myself within a day."
"Dr. London is very knowledgeable and makes you feel extremely comfortable. She helped me and my husband through my delivery in a calm and encouraging manner."
"Dr. London's bedside manner is top notch! She has always been a comforting figure when my health wasn't prefect. She offers trusted advice when it comes to fertility."
"Dr. Cohan was extremely professional, caring, and straight forward...he made me feel extremely comfortable knowing he may be one of the doctors to deliver my baby."
"Dr. Cohan is empathetic, caring, and thorough. I am very comfortable having him as my obgyn. I was thrilled that he was able to deliver my son."
"Dr. Cohan has excellent bedside manners, he makes the patient feel comfortable and taken care of. He is extremely knowledgeable."
Choose your preferred location
|HOURS OF OPERATION|
|Monday||8:00 am - 4:30 pm|
|Tuesday||8:00 am - 4:30 pm|
|Wednesday||8:00 am - 12:00 pm|
|Thursday||8:00 am - 4:30 pm|
|Friday||8:00 am - 4:30 pm|
|Saturday||7:30 am - 10:30 am|
|URGENT CARE HOURS|
|Monday||1:00 pm - 4:00 pm|
|Thursday||1:00 pm - 3:00 pm|